At DreamCloud, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or make purchases from us. By using our website or purchasing our products, you consent to the collection and use of your personal information as described in this Privacy Policy.
Information We Collect
Personal Information: When you make a purchase or create an account with DreamCloud, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.
Browsing Information: We may also collect non-personal information automatically when you visit our website, including your IP address, browser type, device information, and browsing patterns.
Cookies: DreamCloud uses cookies to enhance your browsing experience and personalize content. You can choose to disable cookies in your browser settings, but please note that some features of our website may not function properly as a result.
How We Use Your Information
DreamCloud may use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Communicating with you about your orders, inquiries, or promotions
- Providing customer support and resolving issues
- Analyzing website usage and improving our services
- Sending promotional emails or newsletters (you can opt out at any time)
Information Sharing and Disclosure
DreamCloud does not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These third parties are contractually obligated to keep your information confidential and use it only for the purposes specified by DreamCloud.
Data Security
DreamCloud takes reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Children’s Privacy
DreamCloud’s website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.
Changes to This Privacy Policy
DreamCloud reserves the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website or services after the posting of changes constitutes your acceptance of those changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at dreamcloudmalaysia@gmail.com.
